Refund Policy

Our Commitment

At MaiGrowth, we stand firmly behind the quality of our work and are committed to delivering measurable value to every client. This Refund Policy outlines the circumstances under which refunds are available and the process for requesting them. We encourage you to read this policy carefully before placing an order.

Full Refund Eligibility

You are eligible for a full refund under the following circumstances: if we fail to deliver the agreed links within 60 days of order confirmation; if placed links are not indexed by Google within 90 days of delivery; or if the links delivered are significantly below the agreed-upon quality standards, such as a Domain Rating that is 20 or more points lower than promised. Refund eligibility will be assessed on a case-by-case basis with supporting evidence required.

Partial Refund Eligibility

You may be eligible for a partial refund if only some of the agreed links were delivered, in which case a refund will be issued for the undelivered portion. Additionally, if links are removed within the first 3 months of placement, you may choose between a replacement link of equal or greater value or a partial refund for the affected links.

No Refund Situations

Refunds are not available in the following cases: when links were delivered as promised and are live and indexed; when there is no ranking improvement, as we guarantee quality placements and not search engine rankings; when the client changes their mind after links have been published; when the client's website was penalized for reasons unrelated to our link building work; or when more than 30 days have passed since the date of link delivery.

12-Month Link Guarantee

All links come with a 12-month guarantee from the date of placement. If any link is removed during this period, we will replace it with a link of equal or greater value at no additional cost, or provide a pro-rated refund for the removed link at your choice. Please note that this guarantee covers link removal only and does not apply to fluctuations in Domain Rating or traffic metrics over time.

Refund Request Process

To request a refund, please send an email to contact@maigrowth.com with "Refund Request" in the subject line. Your email should include your order number, a clear explanation of the reason for your refund request, and any supporting evidence such as screenshots or reports. Our team will review your request and respond within 5 business days with a decision or request for additional information.

Refund Timeline

Approved refunds will be processed within 10 business days and returned to the original payment method used at the time of purchase. Please allow an additional 5 to 10 business days for the refund to appear in your account, depending on your bank or payment provider.

Dispute Resolution

If you are unsatisfied with our refund decision, you may request to escalate the matter. We are committed to working in good faith to find a fair and reasonable resolution for both parties. Escalated disputes will be reviewed by a senior member of our team within 7 business days.

Contact Us

If you have any questions about this Refund Policy, please reach out to us at:

Email: contact@maigrowth.com

Website: https://maigrowth.com

We typically respond within 24 business hours.